Jewelry Care Guide

Our sterling silver pieces are available in different finishes, including gold-plated and rhodium-plated options.

Sterling silver is a precious metal that naturally evolves over time. Tarnishing or oxidation can occur through exposure to air, moisture and certain chemicals and is a natural characteristic of silver.

Basic Care

Avoid contact with perfume and chemicals.

Wipe gently with a soft cloth after each wear and store in a dry, sealed place when not in use.

Pro Tips

Wear more, worry less. Your skin's natural oils can help slow down tarnishing.

For oxidation: For unplated sterling silver, use a silver polishing cloth gently when needed. If your piece has a plated finish, avoid abrasive polishing, which may gradually wear away the plating.

Before swimming: Remove sterling silver jewelry before swimming or visiting hot springs. Chlorine, salt water and sulfur-rich water may affect or darken silver.

ReflA uses brass for its warm tone and its ability to hold sculptural details. Brass pieces may be finished with gold or rhodium plating.

Brass and plated finishes are more sensitive to moisture, sweat and chemicals, so a little extra care can help preserve their appearance.

Basic Care

Avoid contact with water, perfume, lotions, cosmetics and household chemicals.

Wipe gently with a soft, dry cloth after each wear and store in a dry, sealed place when not in use.

Pro Tips

Keep it dry. Brass is sensitive to moisture. If your piece gets wet, dry it thoroughly as soon as possible.

Protect the finish. Remove plated brass jewelry before showering, swimming or heavy exercise. Water, sweat and chemicals can gradually affect the plating.

Clean gently. Avoid abrasive polishing cloths and chemical jewelry cleaners, which may damage the plated surface or fine sculptural details.

Our stainless steel pieces are available in steel and gold-plated finishes.

Stainless steel is durable, tarnish-resistant and easy to maintain, making it well suited to everyday wear.

Basic Care

Avoid contact with harsh chemicals.

Wipe gently with a soft cloth after wear and store in a clean, dry place to maintain its finish.

Pro Tips

Easy clean. If needed, stainless steel can be cleaned with water and gently dried with a soft cloth.

Dry thoroughly. Do not leave jewelry wet for prolonged periods.

Protect the surface. Avoid friction against rough or abrasive surfaces to help prevent scratches.

For gold-plated stainless steel, take extra care with prolonged exposure to water, sweat, perfume and chemicals to help preserve the plated finish.

Gold-filled jewelry contains a substantially thicker layer of gold than standard gold plating, making it suitable for longer-lasting everyday wear with proper care.

Basic Care

Keep away from perfume, cosmetics and harsh chemicals.

After wear, wipe gently with a soft cloth and store clean and dry.

Pro Tips

Watch chlorine and salt water. Remove gold-filled jewelry before swimming to reduce prolonged exposure to chlorine, salt and other chemicals.

Clean gently. When needed, clean with mild soapy water, rinse carefully and dry completely with a soft cloth.

Avoid abrasive cleaners or polishing products unless they are specifically suitable for gold-filled jewelry.

Freshwater pearls are natural and delicate. Variations in shape, colour and surface are part of their individual character.

Because the surface of a pearl is softer than most metals and gemstones, pearl jewelry requires gentler care.

Basic Care

Avoid direct contact with perfume, hairspray, lotions, cosmetics and cleaning products.

Remove pearl jewelry before showering, swimming or exercising.

Pro Tips

Last on, first off. Apply perfume, skincare and cosmetics before putting on your pearls.

Wipe after wear. Gently wipe pearls with a soft, slightly damp cloth, then allow them to dry completely before storing.

Store separately. Keep pearl jewelry away from harder metals and gemstones that may scratch the pearl surface.

Avoid abrasive polishing cloths and chemical jewelry cleaners.

Natural gemstones, shells and other natural materials can vary in colour, pattern, texture and inclusions. These natural variations make each piece slightly different.

Because different stones have different levels of hardness, porosity and sensitivity, care requirements can vary.

Basic Care

Avoid harsh chemicals, prolonged exposure to water and strong impacts.

Wipe gently with a soft cloth after wear and store separately from harder jewelry where possible.

Pro Tips

Avoid assumptions. Not every gemstone can be cleaned in the same way. Avoid ultrasonic or chemical cleaners unless you know they are suitable for the specific stone.

Protect from impact. Remove gemstone jewelry before exercise or activities where it may be knocked against hard surfaces.

For pieces requiring special care, please check the Care section on the individual product page.

Good storage helps protect jewelry from moisture, oxidation, scratches and tangling.

Make sure jewelry is clean and completely dry before storing it. Keep pieces in a dry, sealed place where possible, using individual pouches or separate compartments for delicate pieces.

Avoid storing jewelry for long periods in humid environments or direct sunlight.

Pearls and delicate gemstones should be kept separate from harder jewelry to help prevent scratching.

Some ReflA pieces may need additional care because of their size, construction, finish, gemstones or other design details.

You can find these recommendations under Care on the individual product page.

For example, larger statement earrings may be best removed before showering or swimming for comfort as well as to help protect their finish.